Hearing care professionals strive to find the best fitting and fine-tuning for their patients. Finding the optimal settings in the controlled environment of a practice is one thing – but how to ensure that patients benefit from them in their daily lives?
The revolutionary new platform Signia Nx with TeleCare 3.0 introduces full live remote tuning so professionals can fine-tune patients’ hearing aids in the real-life situations for which they are intended. They thus benefit from instant feedback to improve the fitting on the spot, much like a virtual home visit.
Leading fitting software goes fully remote
TeleCare 3.0 enables use of the most powerful fitting software, Connexx, fully remotely from a PC or laptop. Offering full live remote tuning and video call, Connexx is synchronized with the TeleCare portal. After the personal first fitting at the practice, follow-up appointments can be held online via video call. This allows professionals to adjust the hearing aids to suit patients’ everyday environment in real time and at their convenience to keep the trial on track.
The smartest patient care app
The virtual home visit is available for patients with an iOS or Android device via the myHearing App. In addition to guiding them through the trial process, the award-winning app* now serves as the hearing care professional in their pocket, with them every step of the way.
In combination with its industry-leading guided assistance and communication via CareChat, TeleCare saves time, increases the quality of care, and drives the conversion of patients with hearing loss to satisfied customers.
* CES Innovation Awards 2017 Honoree